Frequently Asked Questions

How do I get started?

This is often the hardest part, so don’t worry if you find yourself hesitating. Please reach out to us; we offer a free 15-minute consultation to determine if our services and psychologists are a good fit. If it is, then you will be given instructions on how to access the client portal, and we’ll schedule your first appointment. If not, that’s ok! It’s very important that you receive the appropriate mental health care and we simply cannot offer it all, or at least not to the standard we expect. If that’s the case, we’ll give you referrals to other providers who may be able to better meet your specific needs.

How much does it cost?

  • The initial intake appointment is 60 minutes and costs $300.

  • An individual therapy session is typically 45 minutes and costs $200. Sessions can also be scheduled for 30 minutes ($150) or 60 minutes ($250).

  • A couples or family therapy session is 50 minutes and costs $225.

  • A group therapy session or wellness class is 60 minutes and costs $75

Is it covered by my health insurance?

We are currently in-network with most Horizon Blue Cross Blue Shield and Blue Cross Blue Shield PPO plans. It is important to contact your insurance carrier prior to receiving services to determine your eligibility and benefits, and we’re happy to help with this process.

Additionally, we can support you in using out-of-network benefits with a streamlined process through Mentaya. Start by easily checking your benefits, so you’ll know how much you’ll end up paying per session. Mentaya will file claims and handle the insurance company to make sure you get reimbursed in a timely manner. No guesswork and no paperwork on your end, and Mentaya is there to help if any issues arise. They charge a risk-free 5% fee per claim. You can sign up for Mentaya here. Note: Mentaya's goal is to save you time and hassle. It's completely optional, and your therapist does not benefit in any way from your participation.

Do you offer a sliding scale or reduced rate?

Our therapists are members of Open Path Collective, a nationwide network of mental health professionals dedicated to providing affordable mental health care to clients in need. This nonprofit service has a one-time client membership fee of $65, and therapy fees range from $40 - $70 per session. Joining also provides you with access to other member therapists, if you ever needed or wanted to work with someone else in the future. Contact us or check on Open Path’s website to see if we have any current openings for reduced-fee sessions.

What can I expect at an appointment?

Initially, your therapist will share with you what you can expect from them and your work together; this process is called informed consent. Your therapist will spend much of the first and possibly second appointment getting to know you, which means they’ll ask a lot of questions! They’ll discuss what you want to focus on during your work together and then set some goals. Subsequent sessions will be spent addressing those chosen topics through thoughtfully-applied therapeutic interventions. You and your therapist will assess your progress at various points along the way, allowing your therapist to receive feedback and make adjustments as needed. This process lets you and your therapist work toward accomplishing your goals while respecting your individual needs and timeline.

How does teletherapy work?

All you need is internet and a smartphone, tablet, laptop, or computer with video capabilities. After finding a private place to be, you will sign into the client portal and click on the link for your session. This will bring you to a secure, HIPAA-compliant video-platform where you and your therapist can see and talk to each other, just like if you were in person. As licensed psychologists, our therapists are able to work via telehealth with clients who are in any of the states participating in PSYPACT.